If you can‘t get a definitive answer from your buyer “who didn’t say a word” before requesting the return, then it wouldn’t be possible to know for sure if the earrings were worn, and the safest thing to do is what you already have done is to offer a return in exchange for refund if your buyer requested the return …
Additionally, what is the law on returning earrings?
Under the Consumer Contracts Regulations, you have 14 days from the day you receive your goods to cancel a contract for goods ordered by telephone, mail order, email or fax, except for those goods which are made to order. When your Jewellery arrives, you have the right to return or cancel your order for any reason.
Likewise, what is the return policy on jewelry?
STORE RETURNS AND EXCHANGES – TERMS & CONDITIONS
Subject to the terms of this policy items may be returned for exchange or refund for any reason within 30 days of purchase, provided they are in a saleable condition and accompanied by a valid receipt. Refunds will only be issued from the store of purchase.
Why can’t I return earrings?
The only reason earrings can’t be exchanged usually is if they’ve been worn. This is obviously a new gadget to allow internet shoppers to look at them without having to buy them.
Can you return earrings to Kay Jewelers?
You can return your item at any Kay Jewelers store for up to 30 days of purchase or exchange it within 60 days. … Again, exchanges can only be done at a Kay Jewelers store location. You can‘t return or exchange custom-designed merchandise, class rings, special-ordered watches or any personalized engraved merchandise.
What are my legal rights to a refund?
You’ve MORE rights buying online (or by telephone/catalogue) due to the Consumer Contracts Regulations. These give a legal right of 14 days to cancel the order after receiving it, and a further 14 days to send most goods back for a full refund (including outward delivery costs), even if there’s no fault.
Can earrings be returned if bought online?
Items must be returned in a fully resalable condition, which means being unused and in the original packaging. … For hygiene reasons, jewellery for piercings such as earrings purchased online can only be returned to our website if unopened and still within fully sealed tamper-proof packaging.
Is Claire’s free returns?
We will refund, via the original method of payment, the price paid for the item on the receipt. If this is the only item on your order we will also refund the delivery charge.
Can you return earrings at Target?
Most beauty items bought in stores or online can be returned, even if opened, within 90 days with your receipt, or up to 120 days if purchased with your Target RedCard™.
How do I return something to Claire’s?
For exchange, return the item (s) to store along with the invoice. Choose the new items you want to take in exchange. The item (s) will be exchanged at the checkout for the amount paid for your first purchase.
How long do you have to return a ring?
Ring offers a 30-day refund policy from the date you receive your order to request a full refund. The following article answers the most frequently asked questions concerning Ring’s refund policy.
Does Kay Jewelers buy jewelry back?
Does Kay Jewelers Buy Back Jewelry? Kay Jewelers will buy used gold or platinum jewelry, including rings, through the mail-in Kay Gold Exchange program. Kay will buy used jewelry even if it is broken, but will not buy new jewelry.
Can you return diamond earrings?
If nothing else works for you, you may be able to return your diamond and get your money back. However, this depends on the return policy that the stone was sold with. Some stores will specify a period during which you can return your purchase. Sometimes, however, there will be no option to return your diamond.
